Below is a list of the questions that we are most frequently asked about our services. If the information you require is not shown below, please contact us. We look forward to hearing from you!
Outside these hours please leave a message and your call will be returned the next day. Messages left on Friday will be returned the following Monday.
This meeting will give you the opportunity to explore how counselling might be supportive of what you would like to change in your life.
There is no charge for this appointment.
Phoenix occasionally has a waiting list and you will be informed of its length at the time of your initial meeting.
You will be offered a session time that suits you, if you are a shift worker we can also offer counselling that fits in line with your shifts.
GPs recommend our services as we have a reputation to enable and empower clients to change and improve the quality of their lives, and know that we rarely have waiting lists.
Your GP will be aware, that counselling services provided by the NHS often have waiting lists of several months, and that some issues that you may wish to explore may not be available to NHS services.
If you would prefer not to pay for your counselling, please see your GP again and explore alternative options where payment is not required.